Newport Beach, CA (PRWEB) -- LiveTime
Software announced it will preview two new products
during the Support and Help Desk industry’s leading
trade events. LiveTime Support 3.0 and LiveTime Help
Desk 3.0, to ship in May, are the first new products
from LiveTime that are designed for two core
business operations and deliver functionality
specifically tailored for each market segment.
Offering powerful new capabilities such as Online
Forums, Client Billing and Web Services Gateway,
LiveTime Support continues to lead the industry by
delivering comprehensive web-based functionality.
LiveTime Help Desk includes more robust Asset
Management integration and enhanced reporting to the
core LiveTime feature set. Built on Application
Server Technology both products remain infinitely
scaleable, accommodate an unlimited number of users
and integrate easily with other enterprise and
legacy systems and data formats.
"Version 3 of the LiveTime products represents a
major review of the company's offering and enables
LiveTime Software to build and deliver a
comprehensive suite of products,” said CEO Dr.
Darren Williams. "Now our customers are able to
implement a support infrastructure to accommodate
their specific requirements."
Both products will be available for preview at the
HDI 2004’s Expo Hall in Orlando, FL, at Booth #703,
more info see: www.thinkhdi.com/hdi2004; and also at
the Helpdesk & IT Support Show in London, UK, at
Stand #350, for more info see www.helpdeskshow.com.
About LiveTime Software
Founded in 1999, LiveTime Software is a privately
held firm leading the integration of Business
Activity Monitoring (BAM) technology into web
support software. Currently headquartered in Newport
Beach, California, LiveTime Software has offices in
Australia and the United Kingdom and is expanding
throughout North America and Europe.
For more information visit www.livetime.com
Media Relations contacts:
Europe: Mike Fellows mike.fellows@livetime.com
Suite 5, 107 Promenade,Cheltenham, Glos GL50 1 NW,
United Kingdom Phone: +44 (0) 1242 580090, Fax: +44
(0) 1452 700150
USA: Bill Gram Reefer reefer@worldviewpr.com
Suite 255, 4100 Newport Place, Newport Beach, CA
92660, United States of America Phone: +1-949-752
1660, Fax: +1-949-752 1649
LiveTime and the LiveTime logo are registered
trademarks of LiveTime Software, Inc. Other company
and product names may be trademarks of the
respective companies with which they are associated.
05.11.04 
