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E.Phiphany Service - E.piphany Service is a comprehensive suite of web-based, multi-channel customer service applications that enable more valuable customer interactions and improve organizational effectiveness.
 
e11 - e11 provides enterprise wide e-mail management, trouble ticket management, self help, e-mail campaigns, bug tracking and asset management, as well as other functions.
 
Eden - Eden Suite is a collection of software made to simplify your business. Eden's applications are tools built to leverage your existing Lotus Notes-Domino Server or IBM Websphere Application Server.
 
ExDesk - ExDesk offers a web-based solution for all of your business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use.
 
FootPrints - FootPrints from Unipress Software allows you to be running in live production with tracking for all incoming customer requests from multiple channels, self-service online, knowledge management, business rule automation, service level management, two-way email management, workflow and change management, and powerful, automated metrics and reporting.
 
Gemini - Gemini offers the ability to log and monitor interactions with third parties. Powerful management tools ensure that suppliers deliver first class service and web-based knowledge management capabilities help to reduce costs and improve service levels.
GWI Software - Leveraging products you already own, GWI provides all the features you need to run your own help desk.

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