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NetHelpDesk - A web-based help desk and documentation system. It includes a network diagramming tool, knowledge base organizer and service status reporting mechanism.
 
NetKeeper - NetKeeper CRM software is a complete help desk and business development application for the LAN and Web.
 
Network Inventory Manager - Network Inventory Manager 3.0 from Microforge.net is a help desk tool that can be used to manage your IT assets and all of the information about those assets.
 
NetReflector - NetReflector measures customer satisfaction with the help desk function by integrating InstantSurvey, its powerful online survey application, with third-party enterprise applications.
 
Novo Solutions Help Desk - Novo Solutions Help Desk 3.0 is a flexible system that can be used for tracking and responding to a variety of issues. A few features are: help desk ticket management, issue tracking, change management, basic project management.
 
Parature - With Parature, you get an online support portal to manage and deflect most of your incoming service inquiries, reducing the need for time-consuming telephone and email support. Features include: web self-service, a case management system, surveys, contact management capabilities, and more.
PerlDesk - PerlDesk is a web-based help desk and email management application designed to streamline the operation of managing emails or support requests, with built-in tracking and response logging. It is an ideal help desk solution for companies who want to organize client support.
Polar HelpDesk - Polar HelpDesk is a software solution for implementation of a help desk support system on your web site. It is intended for internal and external support.
PropWeb - PropWeb from PCAONLINE is a complete fully integrated web-based help desk system. The system was specifically designed for ease of use, speed and accuracy.

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